Responsibilities

Proactively visit customers to identify opportunities to keep the installed base up to date by offering solutions from the GEA Portfolio.

Prepare and follow‑up on commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.

Execute the GEA Service strategy and GEA Service sales plan in close collaboration with the team.

Provide support to customers on technical clarification of the requirement, acting as a key interface between Sales, Service and internal stakeholders.

Manage warranty cases in coordination with internal departments and factories.

Support maintenance planning activities and spare parts identification for service agreements.

Handle order confirmations, ensure accurate processing and follow‑up on deliveries to guarantee on‑time delivery.

This role will act as a key interface within a fast‑growing organization with the potential to grow into a pure sales position in mid‑term.

Qualifications

Degree in Engineering or related technical field, preferably Mechanical Engineering.

Professional (Junior) experience in sales and service support roles, preferably within the pharmaceutical or industrial manufacturing industry.

Solid communication, interpersonal and presentation skills.

Strong organizational and analytical skills, able to manage multiple tasks and priorities in a structured manner.





Ability to work independently while collaborating effectively within cross‑functional teams.

Service‑oriented mindset with a proactive, solution‑driven approach to problem solving.

Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.

Strong customer focus, able to understand customer needs and translate them into effective internal actions.

Proactive attitude towards spare parts, retrofit and service sales promotion.

Willingness to travel occasionally (up to 30%) for customer visits, site activities or internal coordination.

High level of ownership and accountability, with a collaborative and team‑oriented mindset.

Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.

Benefits

Attractive compensation package with flexible remuneration options (e.g., restaurant tickets, nursery).

Private health insurance plan.

Employee Assistance Program.

Versátil working hours and the option for remote work (two days per week).

23 days of vacation per year.

Great work environment as part of a collaborative team.

Continuous internal training and career development opportunities, both nationally and internationally.

Opportunity to join a company recognized as a Top Employer in 2026.

📌 Service Sales Engineer (Pharma / Industrial) (Madrid)
🏢 Gea Germany
📍 Madrid