N26 is seeking an experienced Social Media Customer Support Team Lead in Madrid to guide a team delivering exceptional service across public and private channels. You will drive performance, mentor specialists, and partner with cross-functional teams to translate feedback into process improvements.
The role requires a customer-centric leader with strong communication skills, capable of maintaining high standards while navigating a regulated environment.
📌 Social Media CX Lead for Fintech Support (Madrid)
🏢 JobFlurry
📍 Madrid
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