Experteer Overview In this role, you will orchestrate end-to-end training operations across the EMEA region for AWS Training & Certification. You’ll ensure smooth delivery of virtual and in‑person trainings, manage trainer resources, LMS provisioning, and billing to support a seamless customer experience. You’ll work with cross‑functional teams to align schedules, contracts, and compliance, driving scalable processes in a fast‑paced environment.

This is an opportunity to shape regional training operations at a general cloud leader.

Compensaciones / Beneficios Oversee full lifecycle of training deliveries in EMEA, including contracting, trainer resourcing, LMS setup, and billing

Process digital team subscriptions and provisioning for AWS Skill Builder

Evaluate training requests and assign trainers to meet customer needs while maximizing regional utilization

Support trainer scheduling, time blocks, and rescheduling to ensure delivery continuity





Monitor hotlines and provide actionable recommendations during last‑minute changes to minimize disruption

Maintain high data accuracy across LMS, Salesforce, and related tools for reliable billing and metrics

Manage end‑of‑month training billing and support AP/AR processes for revenue recognition

Identify and implement programs to improve operational workflows with limited guidance

Maintain knowledge of key programs, platforms, and tools and promote process improvements

Responsabilidades Minimum of five years in a team coordination role

Exceptional written, verbal, and interpersonal communication; fluent English and Spanish

Strong judgment; proactive and able to act with limited information

Experience with vendor contracts, NDAs, PO management, invoicing and billing processes

Knowledge of training delivery operations and scheduling

Ability to work in a fast‑paced, multinational technology environment

📌 Sr. Training Ops Specialist (Madrid)
🏢 JobFlurry
📍 Madrid