Are you the SysOps expert our Service Desk team needs? At Holaluz, we're revolutionizing the energy sector, and we need a highly skilled SysOps Engineer to provide top-tier technical guidance and support.

We’re looking for an experienced engineer that will give seniority to the team. You will work closely with Cloud Platform and Security Teams and be involved in the evolution of our infrastructure, using state‑of‑the‑art cloud infrastructure and architectures.

Key Responsibilities

Advanced Technical Support: Act as an escalation point for the Service Desk team, resolving complex technical issues and providing expert guidance.

Identity and Access Management

Administer and maintain identity and access management tools: Windows AD and Okta.

Ensure the integrity and security of the identity ecosystem.

Implement and manage the full user lifecycle (onboarding/offboarding) in an automated manner.

Integrate identity tools with other applications and systems in the ecosystem.

Manage identity repositories with Terraform.

Google Workspace Administration: Manage and maintain the Google Workspace environment, including user configuration, permissions, and security policies.

Office Networking

Administer and maintain the office network infrastructure, including the Edge Router and the APs.

Ensure Internet connectivity and network security.

Automation

Develop and maintain scripts and automation tools for recurring tasks, primarily using Make.

Promote automation in all areas to improve efficiency and security.





Stay up-to-date with the latest cloud technologies and best practices and propose new ideas to improve.

Education & Experience A Bachelor’s degree or higher education degree in IT

Proven experience in the SysOps / N3 role

Proven experience in Linux and Windows system administration

Networking knowledge and experience (Firewalls, DNS, VPN, Proxies)

Programming languages and scripting using Python, Bash

AWS knowledge and experience will be a plus. In addition to IaC with Terraform and Dockerization concepts.

Ability to train and provide technical support to service desks

Key Skills & Attributes

Problem Solving: Excellent analytical and troubleshooting skills to identify and resolve infrastructure issues.

Collaboration: Strong communication and teamwork skills to effectively collaborate with developers and other stakeholders.

Catalan and B1 level of English. The job does not require day to day usage of English, however interactions with English speaking support teams are not rare.

Proactive attitude and oriented to continuous improvement A positive, energetic attitude that aligns with our SHAKE culture:

Say things as they are

Have fun

Always people first

Keep rowing together

Es posible

Why Join Us?

Cutting‑edge technology: You'll work with the latest technologies and tools on the market.

Challenging projects: You'll have the opportunity to work on innovative and impactful projects.

Teamwork: You'll be part of a talented and collaborative development team.

Professional development We offer you opportunities for growth and professional development.

📌 SysOps Expert (Madrid)
🏢 Holaluz
📍 Madrid