30 jul
|
Pure Cuisine
|
Madrid
30 jul
Pure Cuisine
Madrid
Konecta in Barcelona is seeking an experienced Team Leader with native or bilingual English to manage a customer service team. You will drive performance, coach staff, and ensure service quality while meeting client expectations in a dynamic BPO setting.
You will collaborate with management to implement improvements, monitor SLAs and KPIs, and foster a positive, inclusive culture. The role is on-site, permanent, offering training and growth opportunities within a multicultural environment.
📌 Team Lead, English Market — Barcelona Office (Madrid)
🏢 Pure Cuisine
📍 Madrid