Responsibilities

We are looking for a Technical Consultant to join our Customer Operations team, based in Barcelona, Spain

This role combines architecture thinking with hands‑on delivery, someone who can design solid integration and data solutions, build with AI tools, and stay accountable to the customer outcome through implementation

You will work across technical architecture, solution engineering, and consulting delivery. You will grow into the full scope of the role with support from experienced colleagues, working primarily in Spain with involvement across Italy, France, and the Middle East

Design and contribute to the technical approach for customer initiatives: data integration, AI pipelines, platform extensions, and end‑to‑end data flows

Build AI agents and plugins as first‑line tools — to automate data handling, accelerate configuration, and solve problems before reaching for manual effort or R&D; requests

Engage directly with customer IT teams and stakeholders in technical workshops and integration sessions, growing into a lead role over time

Manage your own technical workstreams across implementation projects and continuous service, delivering quality work within agreed timelines

Contribute to improving integration patterns and processes, with a mindset of simplifying and automating wherever possible

Benefits

Health Insurance, Occupational Health Services and Employee Assistance Programme

Modern offices with free snacks, drinks and a warm welcome for dogs





Two paid charity days every year for volunteering An annual bonus

Two paid team days every year Hybrid, office and fully remote options (hybrid and office as standard)

Qualifications

Genuine interest in AI tools and agents — with practical exposure, even through personal projects or experimentation, and eagerness to develop this further professionally

Minimum 3 years of experience in a technical role, with some exposure to customer‑facing work

Hands‑on coding skills: Python, SQL, REST APIs, and comfort with at least one additional language (Shell, Java, Ruby, or similar)

Good communication skills for both technical and non‑technical audiences, with fluency in Spanish and English

Understanding of data integration concepts: how data moves between systems, what can go wrong, and how to validate and monitor it

Bachelor’s or Master’s degree in Software Engineering, Computer Science, Information Systems, or equivalent practical experience

Strong analytical and problem‑solving skills with a proactive, ownership‑oriented approach

Experience with enterprise planning, supply chain, or retail software

Practical experience building or deploying AI agents, LLM‑based tools, or data automation pipelines

Additional language skills: French, Italian, or Arabic

Knowledge of Microsoft Azure, Apache Kafka, or cloud data tooling

Experience in a technical architect, pre‑sales engineering, or hybrid technical delivery role where both design and hands‑on implementation were expected

📌 Technical Architect (Madrid)
🏢 Relex
📍 Madrid