Position Overview This role is part of a structured development program designed to build technical and customer service capabilities within the Automotive OEM environment. You will receive hands‑on training on products, services, and technical support processes.
The role supports the development of troubleshooting and problem‑solving skills. You will work closely with senior technical experts and cross‑functional teams. It aims to prepare you for future roles within Technical Service.
The position focuses on ensuring customer satisfaction and service excellence.
Key Responsibilities
Participate in a structured 12‑month training program on technical products and service processes
Support troubleshooting and resolution of technical issues
Learn and apply diagnostic tools and technical methodologies
Collaborate with engineering, sales, and quality teams to resolve issues
Assist in customer communication and follow‑up
Contribute to continuous improvement and service optimization
Requirements
Bachelor’s degree in Engineering or related field
1–3 years of experience in a technical environment is a plus
Basic understanding of technical concepts and systems
Strong problem‑solving and analytical skills
Good communication and teamwork abilities
Fluent in English (additional languages are a plus)
EEO Statement PPG provides equal opportunity to all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need an adjustment due to a disability, please email
[email protected].
📌 Technical Service OEM Postgraduate (Madrid)
🏢 Ppg
📍 Madrid