LUGGAGE & DOOR SUPERVISOR
Mandarin Oriental Punta Negra, Mallorca is looking for a Luggage & Door Supervisor to join our Concierge team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly.



Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.
About The Job
Based at Mandarin Oriental Punta Negra, Mallorca, as the Luggage & Door Supervisor, you will be responsible for greeting and assisting guests upon arrival and departure, handling their luggage and any belongings with efficiency and care.
As Luggage & Door Supervisor, you will be responsible for the following duties:
- Supervise, motivate, and guide the Luggage Porters and Door team daily
- Conduct daily briefings to communicate occupancy, VIP arrivals, group movements, and special requests
- Oversee and execute secure handling, accurate tagging, storage, and delivery of guest luggage in adherence to security standards.
- Manage guest traffic flow at hotel entrances, coordinating vehicles, taxis, and

📌 Luggage & Door Supervisor (España)
🏢 Mandarin Oriental
📍 España