Overview
As a Field Service Engineer you will be responsible for ensuring the optimal performance of our diagnostic instruments at laboratories and medical centers, providing high-quality technical support and coordinating key field activities.
Responsibilities
- Preventive maintenance and installations : Organize and execute scheduled instrument installations, maintenance activities, software updates, and technical interventions. Plan and coordinate instrument installations, including logistics and LIS connection, in collaboration with sales and customer support teams.
- Customer technical support : Solve technical issues via phone or on-site. Provide training to customers and colleagues. Manage complaints and document activities in internal systems.
- Coordination of external field service engineers : Act as the main contact for the local service organizations and coordinate planning for monthly maintenances, installations and dispatch for urgent repairs. Provide tools, training, and technical support. Monitor interventions and resolve incidents.



Document and review activities in the CRM database.
- Spare parts and instrument allocation management : Maintain optimal stock levels of spare parts and instruments. Organize orders, shipments, and physical inventory control. Coordinate logistics and allocation of instruments and spare parts for internal and external service partners.

Your profile
- Degree in Technical Engineering or equivalent. Minimum 3 years of experience in laboratory instrumentation installation and maintenance.
- Native or fluent Spanish and good command of English.
- Proficiency in MS Office, Salesforce, and inventory management systems (SAP or similar).
- Autonomous, organized, and customer-oriented.
- High travel flexibility: Up to 70% of your time within Spain and occasionally to other European countries.
- Driving licence.

Why choose Fujirebio
- A challenging full-time role with an attractive salary and additional benefits.
- An engaging and

📌 Field Service Engineer (España)
🏢 Fujirebio
📍 España