About Chubb
Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P; 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide. Additional information can be found at:
Interested applicants need to submit both a CV and a cover letter for this role.
Role Purpose
Leadership of the Continental European online team located in Madrid. Deliver and maintain the needs of the Business by providing the highest levels of quality and service delivery, whilst managing the needs of the individuals within the team. Responsibility for the maintenance of data quality in our online platforms and maintenance of the control processes.
In addition support the online operations manager in the implementation of digital projects. The Online Team Leader also works closely with other departments to ensure alignment with company objectives and provides regular reports on team performance.
Responsibilities
- Foster strong relationships across all business areas, internal customers, and third-party service providers.
- Monitor and support service delivery, ensuring compliance with SLAs and quality standards.
- Conduct audits and quality checks on both retained and outsourced work.
- Collaborate with the operations manager to al
📌 Online Team Leader (España)
🏢 Chubb
📍 España