At Factorial we're looking for an Account Manager for Smaller Accounts for the German Market to give the best support to our existing customers.
Your Mission, Should You Choose to Accept
- Client Relationships: Regularly engage with customers, addressing their needs and providing tailored solutions.
- Sales Growth: Develop personalized sales strategies, including cross-selling, up-selling, and churn management.
- Support & Feedback: Provide prompt, personalized after‑sales support, ensuring timely responses and proactive communication.
- Product Promotion: Educate clients on new products and features, aligning them with their specific use cases.
- Collaboration: Serve as the main point of contact between customers and internal teams, offering valuable feedback.
- Customer Engagement: Hold regular video meetings to demonstrate product updates and strengthen relationships.

Your Profile
- Native level of German and good level of English.
- Customer‑focused experience in support or satisfaction roles is highly valued.




- Passion for simplifying processes and removing obstacles for customers and colleagues.
- Ambitious, proactive, and a positive team player with strong organizational skills.
- Confident using CRM tools and unafraid to pick up the phone to support clients.
- Ready to thrive in a fast‑paced, startup environment.
- Eager to take ownership and contribute to continuous improvement.

Compensation
- Minimum base salary: 25K
- Minimum variable compensation: 40% of the base salary

About Us
At Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people. With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest‑growing SaaS companies, backed by top‑tier investors and proudly headquartered

📌 Account Manager Small Accounts (España)
🏢 Factorial
📍 España