Senior EMEA Order Management Specialist
This role focuses on building a scalable, automation‑ready Order Management function for the EMEA region, supporting the end‑to‑end order lifecycle from customer commitment to fulfillment coordination.
Key Responsibilities
- Own and support EMEA order management activities from customer commitment and purchase intent through booking readiness and downstream handoff.
- Act as a regional control point for order completeness, ensuring commercial, customer, product, fulfillment, billing, support, and operational requirements are properly captured before booking.
- Partner with Sales, Deal Desk, Finance, Revenue, Systems, Logistics, Fulfillment, Support, and Product teams to resolve order blockers and improve handoffs.
- Help define and strengthen order readiness criteria, booking controls, exception handling, and ownership across the Quote‑to‑Cash process.
- Support the transition from manual, email‑driven processes to structured Salesforce / CPQ‑driven workflows, dashboards, and exception‑based order management.




- Identify recurring order issues, data gaps, PO/quote misalignment, missing fulfillment inputs, and downstream process breaks, and help convert them into process improvements or system requirements.
- Contribute to automation initiatives, including order readiness workflows, required field logic, PO vs quote validation, AI‑assisted document comparison, automated order packages, and operational dashboards.
- Support non‑standard product / NSP readiness by coordinating with relevant product, systems, and downstream teams to ensure product, pricing, and fulfillment readiness before booking.
- Provide regional insight into EMEA order trends, blocked orders, manual work drivers, customer‑specific requirements, and improvement opportunities.
- Help document SOPs, process maps, controls, and best practices that can scale across EMEA and support a general Order Management operating model.
- Collaborate with other regional OM team

📌 Senior EMEA Order Management Analyst (España)
🏢 DDN
📍 España