Johnson & Johnson is a global healthcare company dedicated to improving patient outcomes.
Are you an enthusiastic Manager, Architecture to shape and evolve our Customer Engagement ecosystem?
Key Responsibilities
- Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.
- Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across markets and channels.
- Apply appropriate integration patterns and design approaches (e.g., event‑driven, API‑first) to produce robust and scalable integration designs.
- Ensure designs consider internal and external regulatory requirements (e.g., GDPR, Healthcare Business Integrity) and incorporate security and compliance expectations.
- Apply agentic architecture concepts (e.g., orchestration, event‑driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer engagement ecosystem.




- Evaluate the technical and economic feasibility of proposed solutions and support informed decisions that balance business needs, technology requirements, and cost/benefit outcomes.
- Lead and coordinate product architecture boards and ensure architectural decisions, standards, and patterns are documented and communicated for consistent adoption.
- Contribute to architecture standards, methodologies, and tools; provide guidance and training to broaden adoption and capability across teams.
- Partner with engineering and general IT teams to ensure delivery aligns with target architecture, standards, and principles.
- Lead architectural efforts for large, complex initiatives across multiple technologies and vendors, proactively managing dependencies and outcomes.
- Engage with industry forums, analysts, customers, and peers to bring relevant external insights into architectural direction.

Qualifications
- Master's degree in Computer Science (or related field), or Bach

📌 Architect Customer Engagement (España)
🏢 7300-Janssen-Cilag S.A. Legal Entity
📍 España