Technical Writer - Medtech Sector - Salesforce Knowledge
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Can you imagine contributing to the documentation quality of critical healthcare solutions? ❤️
Join our expert team to work on technical documentation for Digital Care products, contributing to the creation and maintenance of Troubleshooting Guides that support Level 1 assistance for customers and patients. You will apply your knowledge of documentation, system behavior and structured workflows to ensure accuracy and consistency across platforms.
At ERNI, you are never just a number. Even if you work on an external project, you will feel part of the team and always supported.
How do we make this happen?
With people. Besides your team and manager, you will have several support figures like a godparent, who will help you with the practical and administrative aspects of daily life during your first 6 months.
And the second most important person after you, your mentor, who will guide you through your entire onboarding and career at ERNI.



You will have regular 1:1 meetings with them, and recurrently, you will work on your development plan to define your short-, medium-, and long-term goals.
We strongly encourage growth and continuous training. Each person has an individual development plan, mentoring, and access to internal technical communities. We aim for you to learn, experiment, and evolve within an environment where teamwork and support from more senior colleagues are key.
What you will bring
- Experience in technical writing or documentation, ideally in laboratory, healthcare or technology environments.
- Familiarity with Salesforce and ZenDesk for content creation, management and migration.
- Ability to analyze system behavior and validate documentation through reproducible tests.
- Strong communication and organizational skills with attention to detail.
- Experience collaborating with cross-functional teams to gather

📌 Technical Writer (España)
🏢 Erni
📍 España