Customer Service Representative - (French speaking) - Onsite - JE01Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Customer Service Representative - (French speaking) - Onsite - JE01Job DescriptionStep into a Game-Changing CareerReady to join an innovative and fast-growing team? We’re a integral leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.If you’re looking to develop your career and feel inspired, this is your opportunity as a Customer Service Representative, you’ll be part of a dynamic team of game-changers shaping the future of the fashion industry.Career Growth and Personal DevelopmentThis is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools,



and continuous support to help you succeed and progress in your career.What You Will Do in This RoleAt the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet.As a Customer Service Representative, you will:* Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience* Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)* Maintain up-to-date knowledge of products, services, and systems* Identify and escalate complex cases when needed to ensure effective resolutionYour QualificationsWe welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.Concentrix is a great match if you:* Are bilingual or proficient in French with an advanced level of English*

📌 Customer Service Representative (España)
🏢 Convergys
📍 España