Fully remote Customer Support position - Spain
About the job Fully remote Customer Support position - Spain
Are you a German speaker looking for FULLY REMOTE position from anywhere in Spain, including the islands?
Join our team in a Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Spain rich culture, beautiful landscapes, and vibrant lifestyle. Apply now to be a part of our dynamic team
Responsibilities
- Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
- Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
- Providing product and service information to customers, assisting them in making informed purchasing decisions.
- Processing orders, forms, applications, and requests accurately and promptly.




- Upselling and cross-selling products or services to existing and potential customers, aiming to meet sales targets.
- Maintaining detailed records of customer interactions, transactions, comments, and complaints for future reference and analysis.

Requirements
- Native German
- Experience in Customer Service preferred but not mandatory
- Ability to resolve customer concerns and create a seamless customer experience.
- Soft Skills, advanced Active Listening and Engagement
- Confident, adaptable and Empathetic
- Pleasant and positive attitude
- Competitive salary package for the Spanish market
- Performance bonus
- Health insurance

Relocation package
- Assistance with finding accommodation

If you are interested, apply directly or send your CV in English to
J-18808-Ljbffr

📌 Remote German-Speaking Customer Support with Relocation (España)
🏢 Cross Border Talents
📍 España