Stuart is a sustainable last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.
Operations Director (Fixed term contract)
Location: Barcelona | Reports to: CEO
Direct reports: 6, with a total organisation of cca 20 people
Contract duration: Immediate start until 28-February 2027
Our operations team is the heartbeat of Stuart. We don't just move goods; we build a dependable service that allows us to outpace the competition. As Operations Director, you will lead the strategic vision for our global delivery engine, bridging the gap between high-level business goals and ground-level execution.
Reporting to the CEO, you will manage a multidisciplinary team across the UK, France, and Poland, ensuring our "1% better every day" mindset is embedded in every city we serve.
What will I be doing?
- Executive Leadership: Serve as a core member of the General Leadership Team, aligning operational tech requirements with the Product and Engineering roadmaps to facilitate automation.




- Strategic Supply & Demand Management: Own the operational P&L; across four key city segments, while implementing high-level strategies to ensure supply-demand equilibrium and budget adherence.
- Automation: Drive the transition toward automated operational processes , reducing manual intervention in high-volume markets to improve scalability and margins.
- BPO & Scalability: Define the engagement framework for our BPO partner to ensure our external partner delivers the same high-quality service as our in-house teams.
- Localized Innovation & Agility: Empower local teams to act as "entrepreneurs," giving them the autonomy to run MVPs, manage local budgets, and test new initiatives.
- Courier Advocacy: You’ll oversee the Product & Courier Ops lead to ensure we are the platform of choice—balancing earnings, safety, and a seamless user experience.
- Sustainability & Multi-Fleet Strategy: Operationalize our 2035 Net Zero comm

📌 Operations Director (España)
🏢 Stuart
📍 España