Experteer Overview In this role, you will orchestrate end-to-end training operations across the EMEA region for AWS Training & Certification. You’ll ensure smooth delivery of virtual and in‑person trainings, manage trainer resources, LMS provisioning, and billing to support a seamless customer experience. You’ll work with cross‑functional teams to align schedules, contracts, and compliance, driving scalable processes in a fast‑paced environment.

This is an opportunity to shape regional training operations at a global cloud leader. Compensaciones / Ventajas Oversee full lifecycle of training deliveries in EMEA, including contracting, trainer resourcing, LMS setup, and billing Process digital team subscriptions and provisioning for AWS Skill Builder Evaluate training requests and assign trainers to meet customer needs while maximizing regional utilization Support trainer scheduling, time blocks,



and rescheduling to ensure delivery continuity Monitor hotlines and provide actionable recommendations during last‑minute changes to minimize disruption Maintain high data accuracy across LMS, Salesforce, and related tools for reliable billing and metrics Manage end‑of‑month training billing and support AP/AR processes for revenue recognition Identify and implement programs to improve operational workflows with limited guidance Maintain knowledge of key programs, platforms, and tools and promote process improvements Responsabilidades Minimum of five years in a team coordination role Exceptional written, verbal, and interpersonal communication; fluent English and Spanish Strong judgment; proactive and able to act with limited information Experience with vendor contracts, NDAs, PO management, invoicing and billing processes Knowledge of training delivery operations and scheduling Ability to work in a fast‑paced, multinational technology environment

📌 Training Officer (Madrid)
🏢 JobFlurry
📍 Madrid