Travel Lifestyle Consultant - French speaking To strengthen our team in Spain, we are looking for a French-speaking Luxury Travel Consultant.

Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, first-class, and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, we collaborate with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in the world's major financial hubs.

Overview of responsibilities

Advising our clients - premium cardholders - by phone and email in both French and English

Handling customer inquiries from quote preparation to billing for individual trips

Making reservations with airlines, hotels, and travel agencies

Creating tailored offers, travel documents, and detailed travel itineraries

Passionately advising and facilitating unique travel experiences

Actively selling special promotions and exclusive offers

Requirements Your Profile

You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)

Ability to speak an additional language such as German or Italian is an advantage

Have completed tertiary qualification or equivalent training, ideally in the field of tourism

Have several years of professional experience in the travel industry, a tour operator or in a travel agency

Have GDS knowledge (preferably Amadeus)

Have excellent destination knowledge across key global regions

Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture

Are service-oriented, flexible and able to work under pressure

Have a positive attitude and identify with Ten Group values

Have strong communication skills

Value exceptional service and live by this motto

Are available on a full-time basis (40hrs per week)

Flexibility:



Willingness to work 5 days a week between 08:00 and 20:00 CET, Sunday to Thursday

Guidelines for Hybrid/Home Office option

Located in Spain A secure home office at your confirmed address, free from background noise or other distractions

You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form

Benefits Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.

A competitive salary depending on experience, plus a performance-based bonus

Remote Work

Paid time away from work. A competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them

Paid Sabbaticals. One month paid Sabbatical after every 5 years of Service, without tapping into annual leave

Extra Rewards. Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten





Remote Working Holidays - possibilities to Travel and Work anywhere in the world

Employee Discounts. Access to lots of great travel and entertainment discounts

Be part of our global, dynamic, and inclusive Team, with diversity at its core

Genuine career opportunities within a dynamic and international company

Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-worth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a general community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video Welcome to Ten

Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

"Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes."

Thank you for considering a career with us. Don’t miss the opportunity to join our team!

📌 Travel Lifestyle Consultant - French speaking (Madrid)
🏢 Ten Lifestyle Group
📍 Madrid