Order Management Specialist (España)

Order Management Specialist (España)

30 jul
|
Stark Future
|
España

30 jul

Stark Future

España

About Stark
Stark builds the world’s most powerful electric motorcycles. From the VARG MX to the road‑legal VARG EX & SM, our bikes have won world championships and are engineered to outperform any combustion engine.
We’re based in Sant Boi, Barcelona, growing fast (77% year‑on‑year). Our mission is to lead the way toward a sustainable motorcycle industry, reducing plastic and CO₂ pollution by building sustainable products that are superior in performance, emotion and design.
The Role
Own the operational execution of the sales‑order lifecycle across all company systems, ensuring every order is correctly entered, modified, fulfilled and closed. Maintain end‑to‑end visibility of the integral order portfolio, proactively identify risks, remove blockers and coordinate cross‑functional actions to ensure customer commitments are met, and serve as the single fast response point for order‑status questions from sales, dealers and customers.
What You’ll Do
Order processing & fulfillment
- Process and validate incoming sales orders (B2C and dealer) in Business Central / e‑commerce.




- Track orders through to fulfilment; proactively flag stuck or blocked orders and chase them to resolution.
- Monitor order aging, fulfilment performance and operational SLAs, proactively identifying delays before they impact customers.
- Coordinate with internal stakeholders on order processing, shipment, and fulfilment.
- Execute order modifications, line changes and cancellations following defined rules.
- Assign VINs in line with sales requests while ensuring compliance with internal processes.
- Provide operational support to the Service team for VIN reassignments.
- Maintain accurate order status and data consistency across all systems.
- Maintain complete operational visibility of all customer orders and understand the reason behind every status.
- Own order modifications within defined authority, ensuring changes are compliant with business rules and considering impact on other stakeholders.

📌 Order Management Specialist (España)
🏢 Stark Future
📍 España

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