Technical Support Advisor (Danish‑speaking) – Audiovisual Entertainment
On‑site | Málaga, Spain
Full‑time | Monday–Friday (09:00–18:00)
Join a Team That Powers the Brands of the Future
Step into a role where innovation meets customer experience. As a Technical Support Advisor, you'll be part of a high‑performing international team supporting cutting‑edge audiovisual and consumer electronics products. From smart displays to wireless audio systems, you'll help customers get the most out of their technology—while building a future‑proof career in tech.
Your Mission
Be the go‑to expert for customers seeking technical guidance and solutions:
- Deliver exceptional technical support via phone and email in a professional, friendly manner
- Diagnose and resolve complex technical issues through active listening and targeted questioning
- Provide accurate, efficient, and customer‑centric solutions using internal tools and training
- Document all interactions clearly to ensure service excellence and continuity
- Stay up to date with the latest developments in consumer electronics, networks,
and AV technology
What You Bring
Essential Requirements:
- Bilingual/Proficient Danish + Advanced English
- Background in ICT or technical education
- Solid understanding of network architecture & consumer electronics (e.g. wireless audio, smart devices)
- Good command of MS Office tools
- Strong communication, analytical thinking, and problem‑solving skills
- Customer‑focused mindset with excellent phone etiquette
Nice to Have:
- Previous experience in a technical support role
- Exposure to B2C or B2B environments
- Strong technical curiosity and hands‑on mindset
What's in It for You
- Permanent contract (39h/week)
- Salary: €21,428 gross/year + up to €1,800 bonus/year
- Modern office in Benalmádena (Málaga)
- Fully paid training + continuous learning & certifications
- Clear career growth opportunities within an international environment
- Relocation support for international candidates
📌 Technical Support Advisor (España)
🏢 Boeva Tech
📍 España
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