Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead.
MAIN TASKS
- Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.
- Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
- Detect and notify risks in the technical management of project/client profitability.
- Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
- Ensure the fulfillment of the project's technical objectives.
- Ensure compliance with the agreed software quality standards with Omega's Technical Management.




- Supervise the effort estimations of the development and support team during the testing phase of a project.
- Collaborate with the PM/DM in project demos for the client.
- Ensure the final delivery of technical documentation for a project.
- Participate in the development and training of the technical team, advising them to improve their technical skills.
- Identify possible technical Up & Cross Selling opportunities.
- Identify possible methodological improvements for the technical team.
- Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.

REQUIRED EXPERIENCE
- 3+ years participating in the full lifecycle of Salesforce.com implementations.
- Experience in Salesforce.com projects.
- Experience in the different modules: Sales Cloud, Service Cloud, Marketing Cloud.
- Experience with agile methodologies.

📌 Salesforce Technical Lead (España)
🏢 Omega CRM, A Merkle
📍 España