Are you a customer-oriented person who is passionate about customer experience and have high energy, dynamic striving for achieving the best in what you do? Are you action-oriented and enjoy working in a fast-paced environment?
Then this role is for you
We have an exciting opportunity as a Customer Experience Partner
You'll be joining an exceptional team passionately committed to delivering outstanding service to our customers
We Offer
At Maersk, we put you in the driver’s seat of your own career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a integral scale.
With our expansive presence in over 130 countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Our size and reach mean that wherever your ambitions lie, Maersk can help you get there.
We’re committed to investing in our people through cutting‑edge talent development programs, competitive benefits,
and a culture that celebrates performance and collaboration. Our employees are the foundation of our industry leadership and customer‑focused mindset, shaping our global team culture every day.
Driven by a passion for progress and inclusion, we work across continents and with people from all walks of life. This fuels our ambition to build equitable, inclusive workplaces where every individual feels valued and has a true sense of belonging.
Key Responsibilities
- Manage and monitor the end‑to‑end shipment process.
- Coordinate with various stakeholders in shipment process handling.
- Orchestrate the overall flow of an end‑to‑end shipment.
- Provide a value add to the customers through effective business solutions by having good business knowledge / process understanding.
- Query resolution with shippers/Customers/Key Account Managers/other stakeholders, timely resolution, and response to customers.
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📌 Customer Experience Partner (España)
🏢 Maersk
📍 España
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.