Fashion Customer Representative (Dutch - speaking) On-site TR05 page is loaded## Fashion Customer Representative (Dutch - speaking) On-site TR05locations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Fashion Customer Representative (Dutch - speaking) On-site TR05Job DescriptionAre you passionate about fashionLeader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment.Why You’ll Love Working with UsAt Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.Your Day-to-Day:- Deliver exceptional customer support through phone, email, chat,



and digital channels- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood- Maintain expert knowledge of products and collections- Log and manage all interactions within our systems, meeting SLA and quality standards- Escalate issues as needed to ensure seamless customer satisfaction- Collaborate with Team Leaders, support teammates, and attend regular meetings- Represent the brand spirit in every interaction — confident, elegant, and customer-obsessedWhat You Bring to the Team:- C2 Dutch and advanced English skills- Experience in customer service, ideally within a Contact Centre environment- Strong communication skills — written, verbal, warm, and professional- Ability to build rapport quickly and show genuine empathy- Organized, reliable, and able to prioritize in a fast-paced environment- Able to navigate decisions with both customer needs and brand guidelines in mind

📌 Fashion Customer Representative (España)
🏢 Convergys
📍 España