UST is a multinational company based in North America with over 35,000 employees worldwide and a presence in more than 35 countries. We are leaders in digital technology services and provide large-scale technology solutions to big companies.
We are seeking a dedicated Application Support Specialist to ensure the smooth operation of our core banking applications through proactive incident management and efficient coordination across IT and business teams.
Responsibilities
- Ensure the smooth operation of core banking applications, focusing on application management (2nd‑level support)
- Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs
- Coordinate and communicate effectively between incident managers, application service owners, 3rd‑level support, other IT/Agile teams, and business stakeholders
- Act as the local administrative manager
- Take over periodic on‑call duty (weekly 24/7 rotation)
- Administer change requests and ensure proper execution of application‑related processes




- Contribute to projects related to operational aspects of existing or newly integrated applications
- Maintain and update application operation documentation and knowledge base
- Provide support for batch job scheduling and monitoring (e.g., Automic AWA, Control‑M, or similar tools)

Requirements
- Minimum of 2 years of professional experience in application support
- Strong Linux knowledge (shell scripting is an advantage)
- Solid understanding of Windows OS at server level
- Familiarity with Java application servers, databases, and workload automation tools such as AWA; experience is a plus
- Experience in batch job support and scheduling tools (Automic AWA, Control‑M, or similar)
- Ideally, experience in banking or financial services with knowledge of financial products

Work Location
Madrid, Spain (3 days on site – 2 remote)
Benefits
- 23 days of annual leave plus discretionary days on 24th and 31st of December
- Health Care Plan, te

📌 Application Support Java/Linux (España)
🏢 UST España & Latam
📍 España