Job Description This role serves as the AHE Focal Point for spares orders toward Customer and NHI and manages customer orders for spares and AGEs.
Responsibilities include contract piloting, reporting contract status to CSM, close customer contact to anticipate needs, coordination with various internal and external stakeholders, improving customer satisfaction on spares services, analyzing and managing spare parts order books, ensuring transversal coordination across departments, issuing and updating provisioning plans, generating reports for customer monitoring, analyzing existing problems, and controlling warehouse activity to ensure timely material readiness.
Interventions and reception of spare parts with customers are executed according to calendar and budget forecast.
Competences
Customer Oriented
Team Management
Knowledge of Supply Chain
Knowledge of Business & Finance Management
Continuous Improvement methodologies
Capacity to welcome problems and put in place corrective actions
Knowledge of aeronautics standards
Soft Skills
Ability to work in an international & multicultural environment
Ability to build working relationship across multiple disciplines
Autonomy and rigor to apply and follow standards
Capacity to anticipate risks and difficulties
Capacity to analyze, to propose solutions in a synthetic way
Good communication skills
Value creation oriented
Initiative and proactivity
Languages
Fluent in English & Spanish
French or German valuable
Profile
Degree/Master in Economics or Management
Customer Oriented & Material Support Experience
Compliance
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Equal Opportunity Statement
Airbus is committed to achieving workforce diversity and creating an inclusive working environment.
We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all.
As such, we will never ask for any type of monetary exchange in the frame of a recruitment process.
Any impersonation of Airbus to do so should be reported to ******.
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📌 Customer Logistics Manager Nh90 (Madrid)
🏢 Airbus
📍 Madrid