30 jul
|
Newland NPT
|
España
30 jul
Newland NPT
España
Newland NPT is a integral leader in digital payment solutions, providing innovative and secure POS systems and smart devices used in over 120 countries worldwide. Our mission is to support businesses with cutting‑edge payment technologies and services that make digital transactions simple and reliable.
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We are looking for a proactive and detail‑oriented Sales Administration Specialist to support the French and Belgian markets. Based in Madrid , this role will play a key part in ensuring smooth order processing, customer communication, invoicing management, and overdue receivables follow‑up.
You will act as the main point of contact between Newland and customers throughout the entire order lifecycle — from customer account creation to product delivery and after‑sales administrative support. This position is essential to strengthen our operational processes, improve delivery performance, and support healthy cash flow management.
What you’ll do
- Monitor production planning and communicate delivery timelines internally and externally.
- Create and manage customer and supplier accounts.
- Collect and provide all documentation required for customer account setup.
- Enter and manage customer orders within internal systems.
- Prepare and send proforma invoices.
- Maintain and monitor dashboards related to delivery dates and SLA performance.
- Inform customers about delivery schedules and shipment status.
- Send packing lists and DHL tracking information.
- Issue and send invoices to customers.
- Monitor outstanding receivables and support escalation processes for overdue payments.
- Manage discounts, credit notes, and customer administrative requests.
- Track stock levels at Spain warehouse.
- Monitor RMA returns and repair processes through the Newland portal.
- Coordinate with internal teams to ensure process compliance and operational efficiency.
- Handle customer claims, disputes, and litigation cases.
- Participate in weekly operational revie
📌 Sales Administration Specialist (España)
🏢 Newland NPT
📍 España