Job Mission As a Senior Collector, you will be part of our general finance team and play a key role in supporting collection activities for customers across the United States and Canada.
In this position, you will be responsible for driving the timely recovery of outstanding receivables, maintaining precise and up-to-date records, and building strong, collaborative relationships with customers — all contributing directly to PPG's overall financial health and performance.
This position is in Rubí, Spain, and operates on a fully onsite model.
To align with the North American market, working hours are scheduled from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities
Review open accounts and initiate collection efforts
Conduct outbound calls and emails to recover overdue payments
Meet monthly call and notation targets
Process payments and update records accurately
Maintain organized and up-to-date collection files
Follow up on payment arrangements using the treatment schedule
Build and maintain positive relationships with customers
Help the USCA collection team where needed (training, provide solutions to collection issues)
Back up for the Team's Coordinator
Provide back up for other team members if needed
Actively participate in Collection projects
Handle complex accounts
Execute credit activities according to the local processes
Requirements
Native English speaker
Bachelor's degree in Finance, Accounting, or Business-related field
At least 2 years of experience in credit and collections
Strong communication, problem-solving, and analytical skills




Effective business writing and professional communication
Detail-oriented and organized
Experience with Oracle and SAP, open to other systems
Experience with collection projects
Experience training peers
Achieved all KPI's as collector
Equal Opportunity Employment
PPG provides equal opportunity to all candidates and employees.
We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.
All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
Benefits
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets.
PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs.
Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees.
Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Benefits will be discussed with you by your recruiter during the hiring process.
If you need an adjustment due to a disability, please email ******.
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📌 Senior Collector (Madrid)
🏢 Ppg
📍 Madrid