With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects.
We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.
Role Description
We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.
This is a dynamic role combining office administration, financial coordination, supplier management, and customer service.
You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.
Key Responsibilities
Prepare and send client invoices
Process and organize supplier invoices
Schedule and monitor supplier payments
Maintain records of receipts, expenses, and important documentation
Track payment deadlines and key administrative datesPrepare and organize quarterly documentation for our external accounting firm
Maintain accurate filing systems and project records
Coordinate customer service requests and after?sales support
Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients
Arrange service appointments and follow up on warranty claims




Resolve minor customer issues and ensure a positive customer experience
Communicate with suppliers, installers, and external partners
Support project coordination and general office administration
Qualifications
Professional fluency in German and Spanish (spoken and written) – required
Strong organizational and administrative skills
Experience in office administration, customer service, operations, or bookkeeping support
Excellent communication and interpersonal skills
Ability to manage multiple tasks and priorities independently
Proficiency in Microsoft Office and digital administration tools
Customer-focused, proactive, and solution-oriented mindset
English language skills are a plus
What We Offer
Full-time position based in Palma de Mallorca
Friendly and international working environment
Opportunity to work on high-end kitchen and interior design projects
Long-term growth opportunities within the company
Competitive salary based on experience
If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you.
Please apply with your CV and a short introduction about yourself.
Send us an email to
******
#J-*****-Ljbffr

📌 Administrative & Customer Care Coordinator (Madrid)
🏢 Birgit Müller Cocina y Vida
📍 Madrid