Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
In theTraveler Experienceorganization, we provide more than just a booking. Through the combination of people and technology, we are focused on the complete travel experience – delivering world-class service to our customers through the channels they prefer. We are on a journey to become the leading digital travel management company, and we will get there by moving forward together.
The Travel Consultant will provide customer support services to clients primarily through a limited channel approach.
What You'll Do
- Create and complete travel arrangements (air, hotel, car, rail)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
- Make changes or solve any issues that might occur during or before the travel
What We're Looking For
- 3 or more years of experience working as a Travel Consultant
- Advanced knowledge of cryptic GDS (preferably Amadeus )
- Has experience in wide range of bookings including complex pricing, ticketing and reissues
- A genuine passion for high-quality customer service
- Good verbal and written communication skills
- Proficient in French Language (written & verbal)
- Strong team working skills
- A positive, “can do” attitude
Location
Sevilla, Spain
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Adaptable benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parent
📌 French Speaking Travel Consultant (España)
🏢 Saica
📍 España