Position

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

As Client Development Executive, you will support the execution of LOEWE’s global CRM and client development strategy. Working closely with the Global CRM Manager, you will contribute to the successful deployment of clienteling initiatives, CRM campaigns and client engagement actions across markets, helping to strengthen client loyalty and drive business growth.

The position will sit within the CRM team, based at our Madrid Headquarters, and will report to the General CRM Manager.

Job responsibilities

Your role will be:

- Support the execution and deployment of global clienteling and CRM campaigns across markets.
- Coordinate campaign launches, including audience segmentation, content adaptation, copywriting, translations, quality assurance and performance tracking.
- Build and manage target audiences using client data, ensuring data quality and supporting the effectiveness of CRM initiatives.
- Monitor campaign performance and conduct analyses to identify trends, opportunities and areas for improvement.
- Support A/B testing initiatives and contribute to the optimization of client engagement activities.
- Prepare regular reporting on CRM and clienteling KPIs, providing insights and recommendations to support decision-making.
- Collaborate with regional teams to track performance, share best practices and support the implementation of action plans.
- Assist in the development of training materials, guidelines and tools to strengthen clienteling capabilities across markets.
- Support additional CRM, client development and client engagement projects as required.

Profile

What is important for the role:

- + 5 years of experience in CRM, Client Development, Clienteling, Customer Engagement or similar functions, preferably within luxury, fashion, retail or consumer-focused industries.
- Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.
- Experience working with CRM and reporting tools, ideally Salesforce Marketing Cloud, Salesforce Core and Power BI.




- Good understanding of customer segmentation, campaign measurement, customer journeys and CRM best practices.
- Experience collaborating with multiple stakeholders in an international environment.
- Strong organizational skills, attention to detail and ability to manage several projects simultaneously.
- Proactive, collaborative and solution-oriented mindset.
- Excellent communication and presentation skills.
- Fluent English is required; additional languages are a plus.

Additional information

About us:

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

If you think this role is made for you, please send us your CV!

LOEWE
MAISON

Steeped in art and historical references,



rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.
Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.
Radical and ever-evolving: here’s to another 200 years of Loewe history
Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.
At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

📌 Client Development Executive (España)
🏢 Loewe
📍 España