High Touch Implementation Specialist
That’s why I am thrilled to be hiring a High Touch Implementation Specialist
As a member of the High Touch Implementation team and part of our growing Professional Services team (within Ashby’s Customer Success organization), you’ll have the unique opportunity to help shape this new implementation offering, ultimately upleveling the overall customer experience.
As an Implementation Specialist aligned to our High Touch segment, you will be responsible for managing and executing the end-to-end implementation of Ashby’s solution for mid-market and smaller enterprise customers. Implementation & Project Management: You have extensive experience leading implementation and onboarding projects in high growth B2B SaaS environments, defining scope, aligning stakeholders, communicating project plans, and delivering results against agreed upon expectations. You keep teams on track to meet milestones, work effectively in a remote first setting, and are willing to travel %
Technical Proficiency: You have experience with complex, multi-module SaaS systems,



understand shared configuration and data models, and are comfortable with analytics, conditional logic, and relational data (Ashby knowledge is a plus but not required).
Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
You are data-driven. You bring project management expertise, but rely on other resources to be technical or product subject matter experts during implementations.
Here are a few key points (relevant to the go‑to‑market side) that should give you an idea of what it is like to work with us:
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. 60 min- Mock Call with Strategic Implementation Specialist and High Touch Implementation Specialist
~ we put a lot of emphasis on high

📌 Technical Service Expert (España)
🏢 Ashby
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