**About SiPearl**:
In this role, you will work closely with our IT Manager and R&D; Software Manager to ensure the smooth operation of R&D; testing infrastructures and provide reliable IT support to teams, enabling efficient development and testing activities.

**What a typical day at work might look like**:

- Ensure the operational availability of R&D; server racks by maintaining structured racking and cabling
- Support R&D; teams during testing campaigns by performing first-level technical operations and responding to support requests
- Manage and maintain test infrastructures, including hardware installation, power monitoring, and restarting servers or switches when needed
- Provide on-site IT support to employees by troubleshooting level 1 incidents (PCs, peripherals, connectivity)
- Prepare and deploying IT equipment for new employees and maintaining workplace IT environments
- Ensure meeting rooms and shared workspaces remain fully operational (video conferencing systems, displays, cabling).

**What will help you succeed in this role**:

- Experience in Level 1 IT support and user assistance
- Good understanding of physical IT infrastructures, hardware installation, and cabling
- Ability to troubleshoot technical issues and work closely with R&D; teams in a fast-paced environment
- Strong organizational skills, autonomy, and problem-solving mindset
- Good communication skills and ability to work in a collaborative and international environment

Experience in the following areas is a plus:

- Basic scripting knowledge (DOS, Shell,



or PowerShell)
- Experience with IT monitoring or supervision tools
- Previous exposure to test infrastructures or R&D; environments.

**Recruitment process**:
️Discovery interview with our Talent Acquisition Partner (30 min)

️AssessFirst personality test - no need to worry, there is no wrong or right answer; our goal is to see beyond your resume (45')

️2 Technical interviews (1h each)

️Interview with one HRBP in order to answer to your last questions (30 min)

**Benefits and conditions**:

- **Contract**: Permanent Contract (full-time job)
- **Benefits**: annual bonus; meal vouchers (60% covered by SiPearl); health insurance (70% covered by SiPearl); illimited access and pre-paid sessions with a practitioner of your choice on our mental health partner app, moka.care; technical, linguistic and personal development training; BSPCE
- **Work model**: On-Site or Hybrid (2 days/week remote)
- **Office**: This role is open for our location Spain (Castelldelfels - Barcelona)

**Are you curious to learn more about us?**
- Follow us on **LinkedIn** to stay updated with our latest news
- Get updated about our recruiting activities**:Sipearl careers webpage**
- Get to know a bit more about our team culture**:Welcome to the jungle**
- At SiPearl, we are dedicated to building a diverse and inclusive workplace that thrives on the strength of varied perspectives and backgrounds. We recruit talent based on merit, experience, and alignment with our company's goals and values._

📌 Permanent Postion] IT Support Technician (Castelldefels)
🏢 SiPearl
📍 Castelldefels