Postúlate en Kit Empleo: kitempleo.es/empleo/6ud4u3

We are looking for a person who wants to be **part of the ‘Groups Meetings & Events’ team at the Sir Victor Hotel**in Barcelona, a magnificent five-star hotel located near Paseo de Gracia.

We want a person who is active, creative, with initiative and passionate about what they believe in and do; and above all, we are looking for a ‘teamworker’.

**JOB OBJECTIVE**: To optimize group, meeting and event revenue by successfully converting all inquiries into materialized bookings and taking responsibility for achieving the highest possible occupancy.

**MOST IMPORTANT RESPONSIBILITIES AND TASKS**:

- Booking individual and/or group rooms, whether or not in combination with meeting room reservations, and processing reservations made by the sales department. Including:

- Processing requests using the reservation system and known guidelines in relation to optimizing room and meeting room performance.
- Checking that requirements can be met in terms of numbers, dates, etc.
- Inform clients/guests of possibilities/impossibilities
- Draw up quotations taking into account (contractual) price agreements and draw up confirmation of final requests, both within 24 hours
- Recording of bookings made in the reservation system, if necessary, recording of options issued
- Building strong relationships with our customers
- Manage pending options and changes to reservations. Including:

- Contacting guests/clients in a timely manner to follow up and finalize options or quotes.
- Close cooperation with various internal departments regarding sales opportunities, special wishes of guests and direct cooperation with reservations regarding room bookings
- Handle any changes to reservations (cancellations, transfers, etc.)



within the available options
- Call after sales to find out how the event went and ask for return business. Check and prepare the invoice after the event has taken place.
- Determine and pass on cancellation costs to management for invoicing.
- Prepare clear sheets with complete event information for other departments
- Providing venue inspections
- Prepare clear sheets with complete event information for the other departments.
- Provide venue inspections.
- Build an effective working relationship and communication with Front Office, F&B;, Sales and Revenue Managers teams.
- Carry out other related activities.

**CONTRACT CONDITIONS**
- Workday: 40 hours / week
- Salary: 1.900-2.000€.
- Permanent contract
- Date of incorporation: Position avilable for immediate start
- Office: Barcelona (Paseo de Gracia)

**SKILLS**
- You are a passionate and enthusiastic sales person who likes to organize and plan.
- You are a brand ambassador and a role model for the team
- You are a people person who can cheer up the guests of our hotels
- You can make every event happen and unburden the guest
- You have an eye for detail and you think and provide solutions
- Knowledge of a property management system is a must
- You are super commercial and have a passion for hospitality
- Excellent social and communication skills
- You work in a team, but are certainly also able to work independently
- Curiosity is a must.

**BENEFITS**:

- Discounts in company hotels and restaurants (Netherlands, Spain, Italy, UK, Germany and Austria).
- Holiday on birthday
- Christmas detail
- In House Experience to get to know the services well
- Discounts in local and international stores and services.

Postúlate en Kit Empleo: kitempleo.es/empleo/6ud4u3

📌 Reservation Coordinator (Commercial) - Sir Victor Hotel (Barcelona)
🏢 Sircle Collection
📍 Barcelona