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pJoin to apply for the strongSite Manager - Madrid /strong role at strongFever /strong /ppJoin to apply for the strongSite Manager - Madrid /strong role at strongFever /strong /ppHey there!brWe’re Fever, the world’s leading tech platform for culture and live entertainment,brOur mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.brEvery month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.brOur results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading integral investors! Impressive, right?brTo achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!brReady to be part of the experience?brNow, let’s discuss this role and what you will do to help achieve Fever’s mission.brstrongAbout The Rolebr/strongThe Experience Site Manager role is responsible for end-to-end management of our experience site in Madrid, which will feature unique experiences housed within the same venue. strongYou will be the business owner /strongand accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency.brBased in strongMadrid /strong, the Experience Site Manager will sit within the local site Management Team and report directly to the Fever Originals Local team. You will be at the helm – you’ll drive daily local operational decisions and lead your team in ongoing budget and operational optimization efforts. You’ll also actively work towards building the brand within the city community through community partnerships and private events.brThis position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners.brstrongVRbr/strongOur VR experiences invite you to take a step back in time and dive into scenes from the past, exploring unknown parts of the world or lost civilizations. Equipped with virtual reality headsets, visitors will be invited to slip away into a unique universe, both enriching and entertaining.brGuided by cutting-edge technology, you will experience realistic sensations that transport you to fascinating times and places. A virtual guide becomes your partner in this exploration, revealing historical and cultural details with precision and captivating storytelling. These immersive expeditions give you the opportunity to discover, learn and expand your knowledge in a new and original way.brRegistered as groups of 4 to 6 people, you will wander freely during 45 minutes into a 500sqm room together with up to 80 other visitors, all exploring different eras of the past or parts of the world.brstrongLOCATION AND ESTIMATED START DATE:br/strongSeptember 2025/MadridbrstrongGENERAL RESPONSIBILITIES:br/strongstrongOperational Experience Management:br/strongulliLead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction. /liliManage, schedule, and delegate responsibilities to on-site staff.



Ensure daily staff timecards and staff reports are accurate. /liliManagers are expected to run different sessions themselves during the week, setting an example for the on-site staff. /liliEnsure all experiences run smoothly and on time with minimal disruptions. /liliMaintain show elements, equipment, and overall facility cleanliness and readiness, arranging service calls when needed /liliCoordinate and manage end-to-end execution of corporate and private events, from inbound requests and bookings to execution. /liliImplement and uphold safety procedures to protect guests and staff. /liliOversee compliance with all local, state, and federal regulations and requirements. /liliComplete detailed daily show reports to provide to the Production Company highlighting actions needed and taken on site, and complete incident reports, as neededbr/li /ulstrongBudget Business Managementbr/strongulliManage an efficient operations budget, tracking costs, staffing, maintenance, and consumables. /liliPrepare and deliver regular and accurate performance and budget reports to the Fever management team. /liliProactively identify and implement cost-saving strategies while maintaining an exceptional customer experience. /liliAssess key business metrics, such as labor efficiency, revenue per visitor, and overall profitability. /liliOversee inventory control and reorder supplies, as needed.br/li /ulstrongCommunity Development Customer Servicebr/strongulliDevelop and implement programming ideas to drive attendance and revenue (e.g., special events, corporate partnerships, themed experiences). /liliOversee group bookings and drive increase in B2B and B2C attendance. /liliMaintain a customer-first culture, ensuring exceptional guest interactions and positive experiences. /liliMonitor and improve customer satisfaction through proactive sharing of guest feedback and recommendations. /liliCollaborate with the management team to implement promotional initiatives and partnerships, as well as support local outreach efforts. /liliAct as the public face of the venue, ensuring brand consistency and excellence in execution.br/li /ulstrongSKILLS REQUIREMENTS:br/strongulli5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry. /liliAn understanding of budgeting and controlling expenses and retail operations /liliLeadership and management skills and ability to communicate effectively in oral and written communication /liliExcellent planning and organizational skills; ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner /liliFriendly, energetic, and enthusiastic personality /liliComfortable with technology and basic troubleshooting /liliAbility to problem-solve and think quickly on your feet. /liliAbility to stand for extended periods of time; moderate level of physical ability is required /liliReliable transportation and ability to arrive on time for scheduled shifts /liliFlexible schedule (evenings, weekends, and holidays may be required). /liliProficiency in Google Suite /liliStrong commitment to equity, diversity,



inclusion and accessibility; with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status /liliEncouraged to have knowledge of live entertainment and a certain passion for the brand; live events and/or theme park experience is a plus!br/li /ulThank you for considering joining Fever. We cannot wait to learn more about you!brIf you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunchbrFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!brIf you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.brIf you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice /ph3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Human Resources /lilih3Industries /h3Software Development /li /ulpReferrals increase your chances of interviewing at Fever by 2x /ph3Sign in to set job alerts for “Talent Manager” roles. /h3pMadrid, Community of Madrid, Spain 3 weeks ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 5 days ago /ph3Sr. Manager, Talent and Org Effectiveness /h3pMadrid, Community of Madrid, Spain 2 days ago /ppMadrid, Community of Madrid, Spain 4 days ago /ppMadrid, Community of Madrid, Spain 1 week ago /ph3UK Division Manager (Fashion Recruitment) /h3pMadrid, Community of Madrid, Spain 9 months ago /ph3Top Talent Pool - Startups and Scaleups (not an usual job post, read) /h3pMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 1 month ago /ppMadrid, Community of Madrid, Spain 5 months ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 1 day ago /ppMadrid, Community of Madrid, Spain 1 day ago /ppMadrid, Community of Madrid, Spain 3 hours ago /ppMadrid, Community of Madrid, Spain 3 weeks ago /ppMadrid, Community of Madrid, Spain 4 weeks ago /ppMadrid, Community of Madrid, Spain 4 days ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 3 months ago /ppMadrid, Community of Madrid, Spain 4 hours ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ph3Business Development Manager - Permanent 360 Recruitment /h3pMadrid, Community of Madrid, Spain 5 days ago /ph3Responsible People and Culture Development /h3pGetafe, Community of Madrid, Spain 1 day ago /ppMadrid, Community of Madrid, Spain 14 hours ago /ppMadrid, Community of Madrid, Spain 5 days ago /ph3Manager, Early Careers Talent Management, EMEA /h3pMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 1 month ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 3 months ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

Postúlate en Kit Empleo: kitempleo.es/empleo/6r8abi

📌 Site Manager - Madrid
🏢 Fever
📍 Madrid