Postúlate en Kit Empleo: kitempleo.es/empleo/6n8h45

Main functions
- User´s support: remote and on-site support. (Connect remotely to other computers in the Europe division)
- Microsoft System Administration: basic level.
- Manage Active Directory: create accounts, users, groups, and distribution lists.
- Give support in Europe Traveling to all Ria´s stores.
- Experience with ticketing system tools (Manage Engine and Jira)
- Phone support for internal users.
- Incident Management (SLA)
- Acknowledge Network devices (medium level) (Routers, Switches, Firewall)
- Generate reporting | Impact analysis
- Able to work in a fast-paced environment and analyze/troubleshoot complex problems
- Update and manage Support and Incident tickets
- Title in system administration and network.
- Acknowledge an Infrastructure (Switches, Routers, Servers, Workstation, and Printers)
- Acknowledge microcomputing.
- Medium - High English Level.
- Other technical skills desired
- Networking
- Understanding of TCP/IP




- Assembly Telecom rack
- Availability to give On-duty support and overtime.
- Time flexibility
- High availability for Travel

Today, people are on the move more than ever before. For a better future. For a better everyday life. As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.

Our job is to deliver our customers’ hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.

We are people serving people and we never, ever forget that.

Postúlate en Kit Empleo: kitempleo.es/empleo/6n8h45

📌 IT Support Technician (Alcobendas)
🏢 Ria
📍 Alcobendas