Postúlate en Kit Empleo: kitempleo.es/empleo/6lkvup

Are you passionate about fashion and customer service?
We are looking for a motivated French-speaking Customer Service Representative to join our international team in Barcelona. You will support customers through multiple communication channels, ensuring an excellent service experience while helping customers with their orders and inquiries.
Responsibilities- Receive incoming calls and assist new and existing customers
- Manage orders, returns, exchanges, and product-related requests efficiently
- Provide professional and personalized customer support through phone, email, and other channels
- Ensure accurate and timely processing of customer requests
- Update and maintain customer information in CRM systems
- Contribute to customer satisfaction, engagement, and loyalty

RequirementsKey Competencies- Strong attention to detail and data accuracy
- Excellent communication and interpersonal abilities
- Ability to quickly build trust and rapport with customers
- Comfortable working with PC systems and CRM tools
- Good organizational and multitasking skills

Candidate Profile- C2 level of French
- Fluent level of English
- Confident, enthusiastic, and customer-oriented attitude
- Strong written and verbal communication skills




- Ability to work both independently and collaboratively in a team

Desired Skills- Previous experience in customer service, fashion, retail, or contact center environments
- Problem-solving and solution-oriented mindset
- Emotional intelligence and adaptability
- Strong collaboration and teamwork skills
- Interest in process improvement and delivering high-quality customer experiences

What We Offer- 38.5 hours/week, Monday to Friday between 09:00 and 19:00
- Temporary 2-month contract
- Salary: €18,471 gross/year
- Referral Program with bonuses up to €2,000 depending on the project/language
- Career development opportunities within the company
- International and dynamic work environment
- Team-building activities and excellent workplace atmosphere
- Opportunity to work for one of the worlds leading contact center service providers

Diversity & InclusionWe are committed to building an inclusive and diverse workplace where everyone feels respected and valued regardless of gender identity, sexual orientation, ethnicity, religion, disability, age, or background.

En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Postúlate en Kit Empleo: kitempleo.es/empleo/6lkvup

📌 Customer Service Representative French Speaker (Barcelona)
🏢 Adecco
📍 Barcelona