Postúlate en Kit Empleo: kitempleo.es/empleo/6l5ddr

We are looking for a motivated and customer-oriented German-speaking Customer Service Representative to join our dynamic international team in Barcelona. In this role, you will provide high-quality support to customers through different communication channels while ensuring an excellent customer experience.
Responsibilities
- Handle incoming calls and customer inquiries from existing and potential clients
- Manage orders, modifications, cancellations, and returns efficiently
- Provide accurate information regarding products and services
- Deliver a professional and positive customer experience across phone and email channels
- Maintain updated customer information in internal systems and CRM tools
- Support customer retention and identify opportunities to improve satisfaction
Requirements Key Competencies
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Customer-focused mindset with problem-solving abilities
- Comfortable working with multiple systems and digital tools
- Ability to build trust and rapport quickly with customers
Candidate Profile
- Native or C2 level of German
- Fluent level of English
- Organized, proactive, and reliable personality
- Ability to work independently and as part of a team
- Positive attitude and strong multitasking skills




Desired Skills- Experience in customer service, contact center, or administrative support
- Solution-oriented mindset and critical thinking
- Emotional intelligence and adaptability in fast-paced environments
- Team collaboration and effective communication skills
- Interest in continuous improvement and customer satisfaction
What We Offer
- Full-time schedule: 38.5 hours/week, Monday to Friday between 09:00 and 19:00
- Temporary 2-month contract
- Salary: €18,735 gross/year
- Referral Program with attractive bonuses
- Career growth opportunities within the company
- International and multicultural work environment
- Team-building activities and excellent workplace atmosphere
- Opportunity to join one of the worlds leading contact center providers
Diversity & Inclusion
We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected, regardless of gender, age, ethnicity, religion, disability, sexual orientation, or background.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Responsabilidades:
If you are looking for stability and professional development in a well-established project within the banking sector, this is your opportunity.

Postúlate en Kit Empleo: kitempleo.es/empleo/6l5ddr

📌 Customer Service Representative German Speaker (Barcelona)
🏢 Adecco INT
📍 Barcelona