IT Support Specialistcastro (Castro)

IT Support Specialistcastro (Castro)

10 may
|
Capitole
|
Castro

10 may

Capitole

Castro

✨ Capitole is celebrating 10 years! We are now +1,000 people building an environment where talent is nurtured, recognized, and empowered to grow.

? People First: trust, respect, and professional development.

? Employee turnover rate of just 13%, well below the industry average.

? Cutting-edge projects with global clients and modern technologies.

? Tailored training programs: up to €1,200/year per employee.

? True flexibility to work your way.

? Monthly check-ins and annual 360º evaluations to support your growth.

? Private health insurance, versátil compensation, and Wellhub for your overall wellbeing.

? Active tech communities to learn and share knowledge.

? Amazing team events (yes, we know how to have fun too ?).

? We are hiring an IT Support Specialist L2

We’re looking for a proactive IT professional with strong analytical skills and experience in modern cloud-based environments.

? Key Responsibilities

• Troubleshoot and resolve IT incidents in a timely manner

• Prioritize workload based on business impact and urgency

• Perform root cause analysis and identify recurring issues

• Monitor applications and services to ensure performance and stability

• Document solutions and contribute to the knowledge base

• Collaborate with cross-functional teams and support L1

? Requirements





• 2+ years of experience in IT Support or IT Consulting

• Solid understanding of APIs, microservices, and cloud environments

• Strong problem-solving and communication skills

• Ability to work independently and in a team

? Mandatory Tech Stack (Required)

• Datadog – monitoring, logs, and performance analysis

• Postman – API testing and troubleshooting

• ServiceNow – incident and ticket management

➕ Nice to have:

• Knowledge of Docker, Kubernetes, Jenkins

• Experience with IT service management processes (ITIL)

? Collaborative and international environment with a strong focus on continuous improvement.

? Languages

- English: C1, suitable for working in an international environment.

? Additional info

- Location: Spain (remote)
- Flexible schedule and intensive Fridays.

Want to know more? Click here ?️ and find out!

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Feel free to send us your profile, we are excited to meet you! ?

The employee will adhere to information security policies:

-Will have access to confidential information related to Capitole and the project they are working on.

-Must comply with the security policies and internal policies of the company and the client.

-Must sign an NDA.

📌 IT Support Specialistcastro (Castro)
🏢 Capitole
📍 Castro

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