Office Receptionist (La Mancha)

Office Receptionist (La Mancha)

13 abr
|
Appcast, Livensa Living
|
La Mancha

13 abr

Appcast, Livensa Living

La Mancha

Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put the customer centre-stage and strive for customer retention and recommendation. A team player, enthusiastic, curious, and dedicated team members, our receptionist are the heartbeat of our customer service. Manage the day-to-day running of the reception, being the first point of contact for any student queries or complaints.

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This includes meeting, greeting and attending to the needs of guests, ensuring they receive an exceptional customer service experience. -Ensuring a smooth check-in and check-out of students. -Ensuring all documents and payments have been received before student’s arrival and that rooms are ready. -Ensuring welcome pack documents are completed on check-in. -Thereafter that the correct charges are levied to student accounts on check-out.



-Effective trafficking of work to maintenance and housekeeping departments as reported to the front desk. -Assist the Residence Manager as directed with in-house administration. -Demonstrating company product knowledge and ensuring that the core values of the company are reflected through outstanding customer service. -Undertake general office duties, including correspondence, emails, filing, answering telephones and to ensure the smooth running of the reception area. -Assisting with general building security by monitoring who enters and leaves building and to report anything suspicious to the Assistant Manager or Residence Manager. -Liaising with all departments, including Maintenance, Housekeeping, Finance and Sales on a daily, weekly and monthly basis.

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Schedule: Monday to Sunday / Shifts / 40 weekly hours.

📌 Office Receptionist (La Mancha)
🏢 Appcast, Livensa Living
📍 La Mancha

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