Postúlate en Kit Empleo: kitempleo.es/empleo/5qwjb8

Madrid – Office BasedFull time

AIL Español is looking for an experienced and highly organised Study Groups Coordinator to join our school groups department in Madrid.

This role focuses on the post-sales coordination and management of international school group programmes, ensuring that every aspect of the group's stay runs smoothly and meets our high quality standards.

It is an idóneo position for a professional with experience in education, language travel, tourism operations or international programme coordination, who enjoys working in a fast-paced international environment.

About AIL Español

Over the last 20 years, AIL Español has welcomed more than 1,200 school groups, offering high-quality Spanish language programmes combined with cultural immersion experiences.

The organisation has grown steadily and now employs around 130 staff members across teaching and administrative departments. AIL Español operates schools in Madrid, Málaga, Valencia and Barcelona.

Key Responsibilities

Programme CoordinationOrganising and managing all operational aspects of the school group stays in Madrid, including classes, activities, transport, accommodation, catering and cultural visits.

Group Support & Customer CareActing as the main contact for group leaders and accompanying teachers during their stay, ensuring a high level of service and resolving operational issues efficiently.

Accommodation ManagementCoordinating student accommodation with host families and the AIL residence, including room assignments, student allocation and special requests. Assigning students to host families in person when groups arrive.

Supplier & Logistics ManagementWorking closely with providers,



activity suppliers and accommodation partners to ensure smooth programme delivery.

Administrative & Financial TasksPreparing invoices, monitoring payments and expenses, maintaining databases and updating operational documentation.

Team SupportSupervising interns and supporting the coordination of internal activities and internal events.

Profile

We are looking for a professional who combines strong organisational skills with excellent customer service and operational coordination abilities.

Key qualities include:Excellent organisational and multitasking skillsAbility to manage multiple programmes simultaneouslyStrong communication and problem-solving abilitiesProfessional, proactive and solution-oriented attitudeComfortable working in an international environmentAbility to build trust with clients and partners

Requirements:University degree requiredHigh level of Spanish and English (both written and spoken)Additional languages are a plus, especially ItalianPrevious experience in programme coordination, language travel, tourism operations or education is highly valuedInternational work or study experience is an advantage

Working Conditions

Full time – 40 hours per weekMonday to Friday: 8:30–17:30 (1-hour lunch break)Flexibility required, as up to 12 Saturdays and 3 bank holidays per year may be required depending on group schedules.Office-based position in central Madrid.

What We OfferA stable position within a growing international organisationDynamic and multicultural working environmentOpportunities for professional development

Applications

Please send your CV and cover letter (explaining why you are interested in the position and why you would be a good fit) to:

Postúlate en Kit Empleo: kitempleo.es/empleo/5qwjb8

📌 Study Groups Coordinator (Post-Sales) (Madrid)
🏢 AIL Madrid - Escuela De Español En Madrid
📍 Madrid