German Customer Service in Barcelona - Spain | SGJ-122

German Customer Service in Barcelona - Spain | SGJ-122

30 jul
|
Recruit4Work
|
Barcelona

30 jul

Recruit4Work

Barcelona

We are looking for enthusiastic customer support agents. From a great office in Barcelona, you will be providing support via email, chat, social media and phone. By troubleshooting technical queries and responding efficiently to customer questions you will ensure stellar user experience.



Tasks



Tasks



- Listening to customers’ questions and concerns, providing the best possible answers and solutions;

- Troubleshooting regarding customer inquieries;

- Providing information about our products;

- Escalating and rerouting the necessary matters and issues to other departments.



Requirements



Your Profile



- Experience working in customer service and fast-paced environment;

- Excellent communication skills,

verbal and written;

- Excellent computer skills;

- Native German and English C1;

- Have a passion for new and innovative technologies

- Availability to work on rotational shifts

- Strong understanding of customer satisfaction and service excellence



Benefits



Benefits



- Excellent benefits package

- Multilingual and excellent work environment to provide the customer service

- Extensive training

- Internal employee incentives

- Located in an amazing office in Barcelona with excellent transport links

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/30213720/german-customer-service-barcelona-spain-sgj-122-barcelona/?utm_source=html

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