(WK744) Partner Development Manager

(WK744) Partner Development Manager

30 jul
Comunidad de Madrid

30 jul


Comunidad de Madrid

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description

Why is this role important at Infobip?

The Partner Development Manager is an individual contributor role in the regional Europe structure with a direct reporting line towards the Sales Director. The focus of this role is to contribute to the growth of the region through optimal development and management of partnership programs with the goal of increasing revenue generated by existing partners.

As Partner Development Manager you will act as a liaison between Infobip and its partners by building, maintaining and managing long-term relationships with our current partners in order to extend the reach of their relationship and collaboration with Infobip.

This role will involve developing go-to-market strategies; and establishing and tracking business goals (represented in the number of new client’s revenue & gross profit) generated for Infobip through those partnerships. Partnership Development Managers collaborate closely with numerous internal teams including the Global Strategic Partnerships,

Presales & Project Office; and Products and Marketing teams to create a value proposition for our customers and partners whilst acting as a Project Lead internally.

What you will do:

- Develop local relationship with partners

- Forecast business growth, track, and analyze existing relationships with our partners as well as identify areas of opportunity for growth

- Establishes productive, professional relationships with key personnel in assigned partner accounts

- Meet assigned targets for growth in revenue/gross profit through existing partnerships in portfolio

- Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones

- Manage potential partner conflict with other Infobip sales channels by fostering excellent internal and external communication, and through strict adherence to partner rules and engagement

- Align and collaborate with cross-functional teams to ensure partner implementations are on track and successfully delivered

- Ensure Partner certification program is executed as per expected standards

- Organize and coordinate joint planning sessions and processes with partners

- Create and manage a recurring partner communication strategy, including quarterly business reviews, potential new opportunities, and feature updates

- Ensures partner compliance with partner agreements

- Drive adoption of company programs among assigned partners

- Partner relationship management (in Salesforce) – all data related to Partnerships is accurately managed in CRM system

- Organizes Partnership related events and drive similar initiatives/activities related to improvement of Infobip’s relationship with the partners

- Enables acquisition of new customers through management of partnerships and collaboration with Infobip’s sales representatives across all relevant markets where our partner operates

- Develop high value relationships at the Executive level with customers and partners

- Build a structured approach to partner business development and relationship management

- Demonstrate market expertise and a deep understanding of the customer’s organization to drive customer decisions toward company’s solutions and products

- Assist in brand/market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels, and PR activities

- Ensure a seamless transition of customer responsibility to Customer Success Managers following successful implementation

- Provide inputs to the Project Office and Marketing teams about the verticals covered and use cases

- Scale processes and approach towards vertical to sales teams in the assigned region and/or on a global level


More about you:

- You’re looking for a high-growth challenge in a global technology company

- You are a professional with experience in PaaS (Platform as a Service), Cpaas (Communication Platform as a Service) or SaaS (Software as a Service) in Information Technology and Telecom industries

- You have experience in managing high profile accounts and/or partners

- You have exceptional communication, interpersonal, negotiation, and relationship-building skills

- You are able to present products and ideas with ease and confidence

- You speak fluently to clients, partners, and colleagues alike, and have a great command of English and Spanish

- Strong analytical and organizational skills,

with a systematic approach to problems.

- You are a highly motivated self-starter, who is hungry to win, always looking to push your own limits

- You enjoy a collaborative, fast-paced, entrepreneurial environment

- You thrive working as part of dynamic, global teams

Additional Information

Why our employees choose us (and stay)?

- Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

- Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

- Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.

- Connect globally – Work with people from all over the world. We put the “global” in globalisation.

- Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ... Talk about a balanced lifestyle!


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