Senior Customer Service Administrator (Barcelona)

Senior Customer Service Administrator (Barcelona)

Arxada is a integral specialty chemicals business committed to solving the world’s toughest preservation challenges through better science. With a proud history of innovation spanning over a century, we aim to help our customers develop more sustainable solutions that protect health, extend infrastructure lifespan, and reduce ecological footprints.

Sustainable preservation is a top priority for us. We are investing strategically to reduce our environmental impact and help customers adapt to environmental and social changes through cleaner, greener solutions. Join our growing team as a Customer Service Administrator in our Brand-New COE (Center of Excellence)!

Please note that this is a pipeline position.





As a Customer Service Administrator , you will process orders via various channels, coordinate order processing, invoicing, and delivery, while building strong customer relationships. You will manage the entire order fulfillment cycle, collaborate with cross-functional teams to resolve issues, and enhance delivery performance.

Essential Job Functions:

- Accurate and timely processing of orders received through various channels
- Managing the entire order fulfillment cycle, from sales order entry to customer satisfaction
- Ensuring accurate and on-time invoicing for all orders
- Coordinating order processing, delivery, and dispatch with freight forwarders
- Serving as a liaison between customers and sales teams
- Collaborating with cross-functional teams to resolve order-related issues
- Optimizing delivery performance and managing backorders
- Ensuring compliance with financial policies and procedures, and participating in continuous improvement activities

Qualifications & Experience:

- Exceptional attention to detail for accurate and timely order processing




- Strong analytical skills with experience using data to inform decisions
- Excellent communication, interpersonal, and problem-solving skills
- Ability to manage multiple tasks to ensure on-time, in-full delivery and backorder management
- Advanced Excel skills, including formulas, pivot tables, data analysis, and macros (VBA experience is a plus)
- Proficiency in SAP SD module, including order management, pricing, and billing
- Knowledge of SAP MM module, including inventory management, purchasing, and MRP

Arxada offers world-class solutions in two key areas:

- Microbial Control Solutions (MCS): Focuses on threats posed by microorganisms through five business lines: Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings, and Material Protection.
- Nutrition, Care & Environmental (NCE): Provides materials for electronics,



aerospace, vitamins, nutritional ingredients, chemicals, and high-performance applications.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any characteristic protected by law.

Additional Details:

- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industry: Chemical Manufacturing

Referrals can increase your chances of interviewing at Arxada by 2x.

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Location: Greater Barcelona Metropolitan Area

Posted: 20 hours ago

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📌 Senior Customer Service Administrator (Barcelona)
🏢 Arxada
📍 Barcelona