Software Technician Support (Comunidad Valenciana)

Software Technician Support (Comunidad Valenciana)

Signaturit Group is the European champion of complete and secure digital transactions. Thanks to a modular platform, we automate transactional processes, from identity verification and KYC to electronic signature and legal archiving. More than 100 thousand customers rely on our solutions to accelerate their business activities, while optimizing their operations.

As a certified Trusted Service Provider, we control over 35 million documents and carry out more than 180 million signatures a year, guaranteeing security, compliance and legal value.

We are looking for a Technical Customer Support professional responsible for supervising, configuring, and providing technical support for environments and tools related to Signaturit products,



ensuring proper functioning for clients and guaranteeing compliance with internal quality and information security policies.

Main responsibilities include:

- Incident resolution
- Management of user authentications and licenses
- Internal and/or client follow-up meetings
- Reviewing synchronizations and logs
- Occasionally assisting in the implementation of integrations carried out by our clients with Signaturit products

Key Responsibilities:

- Monitor synchronizations and automatic notifications:
- Manage and resolve incidents
- Weekly internal follow-up meetings to set priorities
- Environment monitoring, log review, and SQL queries
- Remote connection to client servers

Configure tools and resolve initial product issues:

- Environment setup based on client needs
- Installation and configuration of system components
- Implementation of integrations with other systems
- License and permission management

Support in client management:

- Meetings and clarifications with clients regarding integration questions
- Resolution of technical inquiries





Collaborate in maintaining responsibilities within the organization’s Integrated Management System:

- Understand and apply Quality and Information Security policies (ISO/IEC 27001 and ENS)
- Comply with Environmental Policy guidelines
- Follow Business Continuity procedures

What we believe should contribute to your success in this context

Experience and Education:

- Advanced Vocational Training in IT and/or experience in a similar position
- Spanish Mandatory & English or French (a plus)

Indicative Interview Process:

- HR Discovery Call (30 min)
- 1st interview with our business (direct report)
- Business case
- 2nd interview with our business & business case feedback
- Reference check

Why Join Us

- Adaptable working hours
- Intensive workday on Fridays (all year long)




- Health Insurance for you and 50% on each kid
- Access to specialized technical training platforms
- Celebrate your birthday with a day off

We are an equal opportunities employer and welcome applications from diverse candidates. Signaturit Group is committed to equal employment opportunity and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

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📌 Software Technician Support (Comunidad Valenciana)
🏢 Signaturit Group
📍 Comunidad Valenciana