30 sep
Energy Nordic
Las Lagunas de Mijas
Sales and Customer Service | Nordic Languages | Fuengirola, Málaga
Location: On-site in Las Lagunas, Mijas – Málaga (near Fuengirola train station)
Energy Nordic is currently seeking a full-time Sales and Customer Service Representative to join our dynamic team.
This role is based on-site and comes with a Spanish employment contract.
We are looking for a highly motivated and organised professional with excellent communication skills and a strong team spirit.
Tasks
Role Description
- Achieve sales targets and KPIs.
- Identify and qualify prospects and key decision-makers.
- Drive profitability through proactive account management.
- Track, manage, and report on the sales pipeline.
- Review client satisfaction levels and escalate issues when needed.
- Relay client feedback to the appropriate departments.
- Respond promptly to customer and partner enquiries.
- Prepare technical and commercial service proposals.
- Make outbound calls to existing clients when required.
Customer Service responsibilities include:
- Managing a high volume of incoming calls.
- Identifying and assessing customer needs to ensure satisfaction.
- Building lasting relationships through open and effective communication.
- Providing accurate and complete information using proper tools.
- Meeting customer service targets and call handling quotas.
- Handling complaints, providing solutions, and ensuring follow-up.
- Maintaining records and processing customer documentation.
- Following company procedures and guidelines.
- Going the extra mile to engage and support customers.
Requirements
Required Skills
- Fluency in a Nordic language such as Swedish, Danish, or Norwegian.
- Fluency in English.
- Excellent communication and interpersonal skills.
- Proven customer service and sales experience.
- Knowledge of office software: Microsoft Excel, Word, and general IT tools.
- Sales and negotiation abilities will be highly valued.
- Ability to work under pressure and manage multiple tasks.
- Positive attitude and team collaboration.
Benefits
What We Offer
- Permanent Spanish contract (indefinido), under Spanish labour regulations.
- Full-time position (40 hours/week), Monday to Friday, 9:00–17:00.
- Competitive salary with performance-based bonuses.
- 35 natural days of annual leave.
- Internal training and development opportunities.
- Excellent working environment within an international and supportive team.
- Clear career growth opportunities.
Apply now and become part of a company that values your dedication and offers real growth potential.
Send your CV today.
A Scandinavian Energy Supplier in Spain.
Customer service & invoicing in your language.
Remote and quick solutions no matter where you are.
Required Skill Profession
Information And Record Clerks
📌 Sales and Customer Service | Nordic Languages | On Site: Fuengirola, Málaga
🏢 Energy Nordic
📍 Las Lagunas de Mijas
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