30 sep
Preply
Barcelona
Overview
Direct message the job poster from Preply.
At Preply, we are unlocking human potential through learning.
We match online tutors with learners and empower them to create live language classes with AI-powered tools and learning materials.
This role supports the Tutor Community within the Supply Operations team, delivering high-quality communications and operational tasks to engage and inform tutors and maintain Preply's relationships with tutors.
What You'll Be Doing
Execute operational tasks to support Tutor Community engagement, such as preparing and publishing posts and maintaining the community platform
Engage directly with tutors in the Community by responding to posts with accurate, helpful information,
and escalating issues when needed
Support the tutor content calendar by preparing and scheduling posts, ensuring they align with team guidelines and timelines
Support webinars, events, and other tutor initiatives through logistics, communications, and follow-up
Track performance of Tutor Community posts, feedback, and overall engagement, providing reports and insights to the team and broader stakeholders
Collaborate with peers to continuously improve the Tutor Community experience and operational processes
What You Need To Succeed
1-2 years of experience in communications, operations, or community management
Strong organizational skills and attention to detail; able to manage multiple tasks at once
Clear written communication skills in English; additional languages are a plus
Comfort working with data and reporting basic results
A growth mindset of always testing, learning, and scaling with a drive to get things done
Strong interpersonal skills and the ability to cultivate collaborative relationships with team members and partners
Why you'll love it at Preply
An open, collaborative, dynamic and diverse culture
A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development
A competitive financial package with equity, leave allowance and health insurance
Access to free mental health support platforms
Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health
The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!)
Our Principles
Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
We do it for learners - For both Preply and tutors, learners are why we do what we do.
Every day we focus on empowering tutors to deliver an exceptional learning experience.
Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
Now is the time - In a fast-paced world, it matters how quickly we act.
Now is the time to make great things happen.
Disciplined execution - What makes us disciplined is the excellence in our execution.
We set clear goals, focus on what matters, and utilize our resources efficiently.
Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point.
We humbly embrace feedback and learn from setbacks.
Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion.
We build diverse and high-performing teams that can make a real difference.
Challenge, disagree and commit - We value open and candid communication, even when we don't fully agree.
We speak our minds, challenge when necessary, and fully commit to decisions once made.
One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions.
Together, we support and celebrate each other's progress.
Diversity, Equity, and Inclusion
Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive.
Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.
Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.
Together, we are The World Class.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning and Other
Industries: Education Administration Programs, E-Learning Providers, and IT Services and IT Consulting
Referrals increase your chances of interviewing at Preply by 2x
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📌 Tutor Community Operations Associate
🏢 Preply
📍 Barcelona
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.