Business Intelligence Analyst | (F-81)

Business Intelligence Analyst | (F-81)

31 dic

31 dic



The overall objective of this position is to provide a high-level of customer service and business intelligence and insights reporting for one or more of our strategic global clients. This includes interaction with various levels of client and internal Meetings & Events management and performing tasks aimed at the development, retention, and expansion of the global client relationship.

This role is responsible for supporting a client within the meetings and events team, with the delivery of BI reporting of their meetings activity. The ideal candidate must have a combination of technical skills mixed with excellent communication skills to work consultatively with clients.

They will design and create customized reports and dashboards that include best practices for data visualizations while also embodying creativity and accuracy; analyze data to identify issues, trends, and opportunities; and work directly with clients to make recommendations to support their business needs.

Key Responsibilities:

Collaborates with end-users in the design of custom Business Intelligence (BI) dashboards, metrics, and reports and executes the development.

Translates business requirements into detailed technical design and programming specifications

Documents all report related activities including user requests, report specification, development, modification, testing, and on-going production support.

Follows the entire development life cycle including coding, unit testing, bug fixes, and maintenance (inclusive of regression testing for platform releases)

Researches and conducts data analysis as well as makes recommendations in support of resolution of issues

Applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation

Ability to effectively present information in one-on-one and small group situations to customers and other employees

Adept at blending, normalizing, and analyzing multiple and extensive data sets to yield reportable and meaningful data

Proven ability to synthesize information and identify key trends, insights, and actionable recommendations to clients that can support business decision needs

Key Qualifications:

Minimum two years of hands-on experience working with enterprise data visualization tools (i.e., Birst, Tableau, MicroStrategy, SAP BI, etc.)

Bachelor's degree with technology focus or equivalent work experience

Advanced to expert knowledge on Microsoft Office 365 suite of tools; Access and Excel are required

Understanding of relational databases and demonstrated proficiency in efficient query writing

Ability to work mostly unsupervised. Proven communication and collaboration skills; willingness to take initiative to contribute beyond basic responsibilities.

Experience troubleshooting and writing VBA code

Proficient in database design; specifically Microsoft Access tables, queries, reports, macros, and forms

Client facing experience a plus

Knowledge of the meetings and events industry preferred, willingness to learn required

Customer and service-oriented mindset

Ability to multi-task and prioritize to handle numerous responsibilities with little direction

Comfortable with an environment where priorities change frequently

Ability to work in a fast-moving company and industry>

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