(BC79) | Material Expert - Risk Management

(BC79) | Material Expert - Risk Management

31 dic
Villanueva de la Cañada

31 dic


Villanueva de la Cañada

Job Level


As a Material expert - Risk management, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance by sharing your expertise throughout the product/service delivery process.

You serve as technical expert and provide discipline-specific support for your unit's activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing.

You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.

General Information on the Position

Main Responsibilities

Serve as resource person and provide technical support for complex operational issues

Help evaluate training needs and identify and validate training approaches, tools and content

Carry out specialized technical studies, research and analysis. Submit solutions and action plans

Roll out and maintain software and manual and automated processes. Train users

Prepare technical notes to enhance the skills and knowledge of team members

Help practitioners follow your unit's standards and processes and use its business solutions, tools and systems

Other working conditions

Schedule :

35 hours / week, between 8am and 6pm, Monday to Friday

Work location:

Currently on regular telework due to the pandemic. Place of business Montreal, Trois-Rivières or Granby, according to the preference of the selected candidate. The work modes applicable to the position are:

Full-time full-time telework mode or Hybrid mode

Environment customer relations center

Number of jobs available :



College diploma in a related field

A minimum of three years of relevant experience

Bachelor's degree in a related field (an asset)

Experience in business services

Experience in customer relations center

Experience in business financing

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Decision quality, Situational adaptability

Work Location

4141 rue Pierre de Coubertin, Montréal

Trade Union

Non Syndiqué

Unposting Date


Job Family

Human resources (FG)>

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