Business Support Specialist, Solutions Inc | NK-792

Business Support Specialist, Solutions Inc | NK-792

28 dic
|
Dsv
|
Villanueva de la Cañada

28 dic

Dsv

Villanueva de la Cañada

Home Canada Business Support Specialist, Solutions Inc Home Canada Business Support Specialist, Solutions Inc Business Support Specialist, Solutions Inc DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at ()



Location:

CAN - Milton, Yukon Court



Job Posting Title:

Business Support Specialist, Solutions Inc - 41098



Time Type:

Full Time The System Key User/ Super User oversees the administration and maintenance of the Warehouse Management System (WMS) and acts as the SME for all internal systems.



System Key Users support projects by being a part of the testing, documentation of new processes and training end users. Within this role, the candidate is the point of contact between operations and the DSV IT support department. Administration and maintenance of CargoWrite processes, troubleshooting, reporting and testing new processes are a part of the day-to-day functions and the Systems Key User will interact with internal and external customers on all levels to help resolve WMS-related issues.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serve as the first point of contact for operations with all system related issues and concerns.



Provide level 1 support for the systems and escalate issues as necessary to the team accountable.



System functionality and user management.



Continuously work on identifying and improving system capabilities and efficiency.



Actively participate in all launch projects.



Responsible for validating and documenting system enhancement/change requests.



Carry out user and functional testing post go live of newly implemented system or client launch.



Help with database maintenance and report generation using SQL.



Help in setting up and troubleshoot hardware and network equipment as required.



Provide assistance to operations with maintaining and updating SOPs.



COMPETENCIES, SKILLS, ATTRIBUTES REQUIRED:

Must possess strong working knowledge in computer hardware, software and networks.



Must have strong analytical, problem-solving and organizational skills.



Basic network related problem solving.



Proficient with MS Office tools (Excel, Word, etc.).



MINIMUM EDUCATION and/or EXPERIENCE:

Troubleshooting in complex warehouse environments.



Bachelors in engineering or related field with at least 2 years with any WMS and warehouse setting as support personnel.



DSV complies with the Canadian Employment Equity Act and welcomes diversity in the workplace, and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. DSV reserves the right to defer or close a vacancy at any time. DSV Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75, employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, well give you the support you need to explore your potential and forward your career.



Read more at ()



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